Chinese (Simplified) / Chinese ( Traditional) instructions
What is Multi-Factor Authentication (MFA)?
Multi-Factor Authentication (MFA), also known as Two-Factor Authentication (2FA), is a security mechanism that requires users to provide two or more authentication factors before gaining access to a system or application.
It is a robust security measure that enhances the protection of sensitive student data and user accounts within Paradigm as it significantly reduces the risk of unauthorised access.
Authentication Method
The primary authentication requires users to provide their username and password.
- For students, the username is their ACT Student Number.
- If you don't have a password yet or have forgotten your password, you can reset it here: https://act.edu.net.au/php/reset_user_login_password.php
After successful primary authentication, users are prompted to provide an additional authentication factor as secondary authentication in form of a Time-based One-Time Password (TOTP) via an app on your phone.
The recommended TOTP app is the Google Authenticator.
- Link to Google Play store for Android phones: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en&gl=AU
- Link to Apple App store for iOS phones: https://apps.apple.com/au/app/google-authenticator/id388497605
The first time you sign into Paradigm, you will be presented with the setup screen:
To set it up, open the Google Authenticator App on your phone.
- Click on the plus icon
- Select scan a QR code, or enter a setup key - scan the QR code on Paradigm, or enter the displayed key.
- Your Paradigm account will be added to the Authenticator app and a six digit code will be displayed.
Type the six digit code into the verification code field on Paradigm and click "verify"
The next time you sign in to Paradigm, you will be asked to provide a verification code. Open the Google Authenticator app and enter the TOTP in the Verification Code field on Paradigm and click "verify".
If you have multiple accounts on your Google Authenticator, ensure that you are using the verification code for act.edu.net.au.
Please contact support@actheology.edu.au if you encounter any issues.