Documents are typically used to provide information relevant to a task and they are attached to the task. These documents will assist Tickit Users in completing Tasks. Examples of reference documents include policies.
Reference documents are often AUT’s owned documents. In addition, AUT acquires permission from affiliated colleges to use their policies (or similar resources) as reference documents. The default Tickit setting is that once the document has been uploaded in the Document module it is available for viewing by every Tickit user. Reference documents are also linked to relevant tasks.
Check out the video tutorial to learn how to retrieve relevant documents on Tickit for reference.